Privacy Policy

Last Updated: January 15, 2026

This Privacy Policy explains how orbitvortex.com ("we," "us," or "our") collects, uses, and protects your personal information when you use the High Seas Hero website and game.

1. Information We Collect

1.1 Information You Provide

We collect information you give us directly, including:

  • Email address when you contact us or subscribe to our newsletter
  • Name and message content when you use our contact form
  • Account information if you create a game account
  • Payment information for in-app purchases (processed by third-party payment providers)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and general location data
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website or source

1.3 Cookies and Tracking

We use cookies to improve your experience. These include:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant advertisements

You can manage your cookie preferences through our cookie consent banner or your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Respond to your questions and support requests
  • Send you updates and newsletters (with your consent)
  • Process payments for in-app purchases
  • Analyze website traffic and usage patterns
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Companies that help us operate our services (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We keep your personal information for as long as needed to provide our services and fulfill the purposes described in this policy. Specific retention periods:

  • Account Data: Until you delete your account, plus 30 days
  • Contact Form Data: Up to 2 years
  • Analytics Data: Up to 26 months
  • Payment Records: 7 years (for tax and legal compliance)

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data
  • Object to or restrict processing
  • Data portability (receive your data in a portable format)
  • Withdraw consent at any time

To exercise these rights, contact us at support@orbitvortex.com.

6. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for data in transit
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

High Seas Hero is intended for players aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

8. International Transfers

Your information may be transferred to and processed in countries outside Canada. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

12. Additional Information for Canadian Residents

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This includes the right to access and correct your personal information.